Your questions, our answers
What does "SP Angelica Dumas" on my statement mean?
It is the name under which purchases from our Angelica Dumas shop appear. The letters "SP" are added by our payment provider. All about your charge.
Why do I see several charges?
Right after payment, a page may suggest an extra offer (a piece to give, the replacement guarantee…). Each accepted offer is charged separately, under the same name, and belongs to the same order. Each one can be refunded separately for 30 days.
How do I track my order?
When your order ships, you receive an email with your tracking number. You can also click the button in your confirmation email that leads to your order, or sign in to your account with your email address. All the options.
How long does delivery take?
We ship within 2 to 5 days. Depending on the country, delivery usually takes 2 to 3 weeks after the order. Tracked shipping is free.
How do I get a refund?
All our products come with a 30-day money-back guarantee, and you do not need to send the piece back. Write to us with your order email: we usually reply within one business day.
Is there a subscription?
No. Each purchase is paid once. There is no subscription, no automatic charge and no installment plan.
What is the jewelry made of?
Stainless steel or titanium steel, depending on the model: the exact material, size and chain length are listed on each product page.
How do I care for my piece?
Take it off for the shower, the pool and the sea, avoid perfume and lotions, wipe it with a soft dry cloth and store it away from moisture.
Does the jewelry have any particular effect?
No. These are symbolic, decorative pieces inspired by religious art. They do not replace any medical, financial or legal advice and promise no result.
My parcel is damaged or has not arrived
Write to us with your order number: we will send your order again or refund you, as our terms of sale provide.
Who are we?
Angelica Dumas is a brand of SAVOIR INFINI LLC, 8206 Louisiana Blvd NE, Ste A #2603, Albuquerque, New Mexico 87113, United States. Email: info@angelica-boutique.com.